{"id":978,"date":"2024-06-19T07:33:42","date_gmt":"2024-06-19T07:33:42","guid":{"rendered":"https:\/\/nvios.gr\/%cf%80%ce%bf%ce%bb%ce%b9%cf%84%ce%b9%ce%ba%ce%ae-%ce%b1%cf%80%ce%bf%cf%81%cf%81%ce%ae%cf%84%ce%bf%cf%85\/"},"modified":"2024-11-27T18:29:27","modified_gmt":"2024-11-27T18:29:27","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/nvios.gr\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"

This website nvios.gr (henceforth Site) recognizes and respects the right to personal data\u00a0 protection for internet users, in accordance with European Regulation 2016\/679 (GDPR) and Law\u00a0 4624\/2019. This policy document outlines the collection and processing of user data during visits\u00a0 to or use of the services provided by our website. Visitors to our website and\/or users of our\u00a0 services (henceforth Site) are required to carefully review the terms and conditions regarding the\u00a0 protection of their personal information as outlined herein.\u00a0<\/span><\/p>\n

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  1. Who will use personal data\u00a0<\/span><\/li>\n<\/ol>\n

    Our Site collects and uses the User’s personal information in its capacity as the Data Controller.\u00a0<\/span><\/p>\n

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    1. What constitutes personal data\u00a0<\/span><\/li>\n<\/ol>\n

      Personal data includes, but is not limited to, any and all information concerning an identified or\u00a0 identifiable natural person (the data subject), such as name and surname, email, tax identification\u00a0 number, etc. An identifiable natural person can be identified directly or indirectly, particularly by\u00a0 reference to an identifier, such as name, an identification number, location data, online identifiers\u00a0 (i.e. IP address, email, etc.), or one or more factors specific to their physical, physiological, mental,\u00a0 economic, cultural or social identity.\u00a0<\/span><\/p>\n

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      1. What is personal data processing\u00a0<\/span><\/li>\n<\/ol>\n

        Processing refers to any operation or series of operations performed on personal data by manual or\u00a0 automated means, such as collecting, recording, organizing, structuring, storing, adapting or\u00a0 altering, retrieving, using, transmitting to third parties, disclosing, aligning, combining, restricting,\u00a0 erasing, and destroying data.\u00a0\u00a0<\/span><\/p>\n

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        1. Personal data we collect\u00a0<\/span><\/li>\n<\/ol>\n

          Our Site collects and retains personal data that the User voluntarily provides by entering personal\u00a0 information in required fields and\/or through responses in specific activities conducted, in which\u00a0 the User may choose to participate. This data constitutes the required minimum for the proper\u00a0 functioning of the Site and the services it provides.\u00a0<\/span><\/p>\n

          In compliance to the legal obligation to safeguard and protect the personal information of our\u00a0 Users and partners, the Site is committed to appropriately utilizing personal data collected online\u00a0 via this Site or through communication\/collaboration with any third party.\u00a0<\/span><\/p>\n

          The Site collects only the personal data provided voluntarily by our online Users. Collection\u00a0 purpose may include, but is not limited to, fulfilling specific requests set by Users, keeping Users\u00a0 informed about our products and services by distributing informational material (i.e. mail,\u00a0 newsletters, etc.), and ensuring optimal service. If and where any additional, optional information\u00a0 is necessary, Users will be informed accordingly at the time of its collection.\u00a0<\/span><\/p>\n

          The aforementioned personal data belongs to the following categories:\u00a0<\/span><\/p>\n

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          • Identification information, which includes name, surname, title, etc. If the User contacts\u00a0 us via social media, this may include username.\u00a0\u00a0<\/span><\/li>\n
          • Contact information, including shipping address, delivery address, email, and telephone\u00a0 number(s).\u00a0<\/span><\/li>\n
          • Payment data, which may include information about a User’s payments and the products\u00a0 they purchased from us.\u00a0<\/span><\/li>\n
          • Online data, which may constitute IP address, browser, location, operating system, and\u00a0 any additional information concerning the device used to visit our Site.\u00a0<\/span><\/li>\n
          • Tracking data that is collected via the use of cookies and other tracking technologies such\u00a0 as beacons, pixels and mobile identifiers.\u00a0<\/span><\/li>\n<\/ul>\n

            What Are Cookies?\u00a0<\/b><\/p>\n

            Cookies are small text files of information stored on the User’s browser (Chrome, Mozilla Firefox,\u00a0 etc.) in any device they use (i.e. laptop, smartphone or tablet). They assist the effective function of\u00a0 our Site. Cookies do not under any circumstance cause damage to Users’ computers or the files\u00a0 stored on them. The information stored in cookies is used for User identification and optimization.\u00a0<\/span><\/p>\n

            Categories:\u00a0<\/span><\/p>\n

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            • Essential cookies. Necessary for the proper function of our Site, and may include adding\u00a0 items to a User’s cart, and storing items in a wishlist. Without these strictly necessary\u00a0 cookies, the basic operation of the Site’s e-shop is directly affected, and the User’s\u00a0 personal browsing experience is diminished due to suboptimal e-commerce function.\u00a0\u00a0<\/span><\/li>\n
            • Performance cookies. Track the User’s browsing of our Site, allowing us to observe which\u00a0 pages are visited more frequently, and whether they encounter any issues while\u00a0 navigating. These cookies do not collect the User’s identifying information. All collected\u00a0 data is aggregated, and utilized for the sole purpose of improving our Site’s functionality.\u00a0<\/span><\/li>\n
            • Functionality cookies. Retain the User’s preferences during their visit, giving us the\u00a0 opportunity to recommend suitable products and create a personalized experience, which\u00a0 including seamless searching.\u00a0\u00a0<\/span><\/li>\n
            • Marketing cookies. Used to customize advertisements to each User and their specific\u00a0 interests. They are also employed to send targeted ads or offers, to reduce mass,\u00a0 unwanted, and irrelevant advertising messages. Additionally, they assist in measuring\u00a0 the effectiveness of marketing campaigns.\u00a0\u00a0<\/span><\/li>\n
            • Analytics cookies. This subcategory of performance cookies helps us evaluate our Site’s\u00a0 functionalities, in order to continuously optimize our visitor experience. More\u00a0 specifically, third party vendors, including Google, may display NVIOS advertisements\u00a0 on websites across the internet, and may use cookies to inform, optimize and serve ads\u00a0 based on the User’s previous visit(s) to our Site. Our Site may also make use of such\u00a0 cookies for remarketing purposes. In your browser settings, opt in to be notified before\u00a0 each cookie download to choose whether to accept or reject it; please note that this may\u00a0 limit your access to certain website features. Our Site may use Google Analytics for\u00a0 display ads (e.g. remarketing, Google Display Network impression reporting,\u00a0 DoubleClick Campaign Manager integration, and demographic and interest reporting).\u00a0 Using the Ads Settings, visitors may opt out of Google Analytics for display advertising,\u00a0 and may also customize Google Display Network ads. Here Users will find the available\u00a0 opt-out options for Google Analytics. Our Site is fully compliant with the Google\u00a0 AdWords Interest-based Advertizing Policy and the restrictions for sensitive categories,\u00a0 and additionally utilizes Google Analytics remarketing for online advertizing. The Site\u00a0 and third party vendors, including Google, use both first-party cookies (like the Google\u00a0 Analytics cookie) and third-party cookies (such as DoubleClick cookie), for informing,\u00a0 optimizing and serving advertisements based on Users’ previous visits to the Site, and for\u00a0 generating reports on how <\/span>nvios.gr <\/span>ad impressions, other uses of advertizing services,\u00a0 and interactions with these ad impressions and advertizing services relate to visits to the\u00a0 Site. Our Site may utilize data from Google’s interest-based ads or third-party audience\u00a0 data (such as age, gender, and interests) with Google Analytics. Our Site does not collect\u00a0 special category data (which includes race or ethnic origin, religion or belief, sex life,\u00a0 sexual orientation, political opinions, trade union membership, data concerning health,\u00a0 biometric data, as well as criminal record information).<\/span><\/li>\n<\/ul>\n
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              1. Personal data collection and processing purpose\u00a0<\/span><\/li>\n<\/ol>\n

                Personal data is collected solely when provided voluntarily by the User, for example, in person or\u00a0 via email communication, by signing up as a customer of the Company’s products or services, or by\u00a0 participating in various activities\/contests on social media and\/or as a User of this Site.\u00a0 The use of products and services provided by our Site, including online ordering of our products\u00a0 and services, necessitates opening a line of communication with the User. Therefore, it is necessary\u00a0 that, upon registering on our Site, Users provide accurate personal data as requested. By\u00a0 registering for the services provided by our Site, Users also consent to the storage and use of their\u00a0 personal data in accordance with this Statement. The purpose of collecting, using and processing\u00a0 the User’s personal data is the following:\u00a0<\/span><\/p>\n

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                • Providing services and products requested through the Site, for which the use and\/or\u00a0 processing of a User’s personal data is required, e.g. online orders, and the subsequent\u00a0 fulfillment of contractual obligations, including executing, delivering, and invoicing\u00a0 orders under optimal conditions and in the most efficient manner.\u00a0<\/span><\/li>\n
                • Providing personalized services and facilitating the ordering process, for User\u00a0 convenience and\/or for ensuring that our Site’s content is presented in the most effective\u00a0 manner to the User and their device. The User’s consent constitutes the legal basis for\u00a0 personal data processing for the aforementioned purpose (Article 6(1) GDPR and Article\u00a0 9(2) GDPR).\u00a0\u00a0<\/span><\/li>\n
                • Additionally, but solely with the User’s optional consent that serves as legal basis for data\u00a0 processing under Article 6(1)(a) of the GDPR: the promotion of products and services\u00a0 offered by the Company, via the Site in particular, and the collection of informational\u00a0 marketing material (direct marketing) by the Company.\u00a0<\/span><\/li>\n
                • Users’ data may, in any case, be subject to processing, even without their consent, for the\u00a0 purposes of compliance with laws, regulations, and EU legislation (Article 6(1)(c) of the\u00a0 GDPR), for collecting statistical data regarding the Site’s use and its proper function\u00a0 (Article 6(1)(f) of the GDPR), and for establishing or defending legal claims in the\u00a0 interest of the Company. Personal data is inserted in the Company’s information system,\u00a0 in full compliance with data protection legislation including security and confidentiality\u00a0 protocols. The processing of such data adheres to principles of good practice, legality,\u00a0 and transparency. Data is stored for as long as is strictly necessary to achieve the\u00a0 purposes for which it was collected. In any case, the criterion used to determine this\u00a0 period is based on compliance with legal timeframes and the principles of data\u00a0 minimization, storage limitation, and proper record management. All data from Users\u00a0 shall be processed either by manual or automated means to ensure, in all cases, an\u00a0 appropriate level of security and confidentiality. Personal data shall not be utilized for\u00a0 other purposes other than those outlined in this Statement, unless the Site obtains the\u00a0 User’s prior consent or unless required or permitted by law. The Company collects\u00a0 sensitive personal data only when Users voluntarily offer such information, or when the\u00a0 collection of such information is required or permitted by law. We advise Users to refrain\u00a0 from providing sensitive data unless it is necessary for the purpose of providing personal\u00a0 data or unless you expressly consent to the use of such data through this Statement. The\u00a0 Company may request Users to provide certain personal data for sending informational\u00a0 messages about its products and services and\/or related offers and announcements. We\u00a0 may also seek User permission for specific uses of personal data, which Users may\u00a0 consent to or reject. If Users wish to receive specific services or communications, such as\u00a0 an electronic newsletter, they have the ability to unsubscribe from relevant recipient lists\u00a0 at any time by following the instructions included in each communication. If a User\u00a0 decides to unsubscribe from a specific service or communication, the Site will remove\u00a0 their data as soon as possible, although some time and\/or additional information may be\u00a0 required to process your request.\u00a0<\/span><\/li>\n<\/ul>\n
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                  1. Individuals with access to personal data and transfer of personal data<\/span><\/li>\n<\/ol>\n

                    Personal data is processed through manual and electronic means in accordance with procedures\u00a0 and practices related to the aforementioned purposes. Access to such date is granted to the\u00a0 personnel of the Data Controller authorized to process personal data and their supervisors.\u00a0 Specifically, this includes employees of the following categories: technical staff, IT staff,\u00a0 administrative personnel, product managers, as well as other personnel required to process\u00a0 personal data as part of their duties.\u00a0\u00a0<\/span><\/p>\n

                    The Company does not transfer personal data to third parties. In certain cases, the Company may\u00a0 share personal data with various companies or service providers that it is in collaboration with, in\u00a0 order to fulfill your requests, or with natural or legal persons tasked with data processing, provided\u00a0 that the User is informed in advance and your prior consent is obtained. The persons with access to\u00a0 such data are obligated to maintain its confidentiality.\u00a0\u00a0<\/span><\/p>\n

                    Personal data may also be disclosed in non-EU countries (henceforth third countries) to:\u00a0 a) institutions, authorities, and public bodies for institutional purposes,\u00a0\u00a0<\/span><\/p>\n

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                    1. b) to professionals, independent consultants (operating individually or collectively) and other\u00a0 third parties or providers that offer the Data Controller commercial, professional or\u00a0 technical services necessary for the Site’s operation (e.g. IT services and cloud computing)\u00a0 for the aforementioned purposed, and to assist the Company in providing requested\u00a0 services, and\u00a0\u00a0<\/span><\/li>\n
                    2. c) to third parties in the event of mergers, acquisitions, business or branch transfers, audits or\u00a0 other exceptional transactions.\u00a0\u00a0<\/span><\/li>\n<\/ol>\n

                      The aforementioned recipients are provided only with the necessary data for their respective duties\u00a0 and are duly obligated to process it solely for the purposes outlined above and in compliance with\u00a0 data protection laws. Personal data may also be disclosed to other lawful recipients identified from\u00a0 time to time by applicable laws.\u00a0\u00a0<\/span><\/p>\n

                      Except as outlined above, personal data shall not be disclosed to third parties, whether natural or\u00a0 legal persons, that are not appointed to perform commercial, professional or technical duties by the\u00a0 Data Controller, nor shall it be disseminated. Recipients of such data shall process it, as applicable,\u00a0 either as Data Controllers, as Data Processors, or as persons authorized to process personal data\u00a0 solely for the aforementioned purposes and in compliance with applicable data protection laws.\u00a0 Regarding personal data transfer outside the European Union, as well as to countries whose laws\u00a0 do not guarantee the same level of data protection as provided by EU legislation, the Data\u00a0 Controller informs that such transfers shall be conducted in accordance with methods permitted by\u00a0 the GDPR. These methods may include, for example, the User’s prior consent, the use of standard\u00a0 contractual clauses approved by the European Commission, selecting parties participating in\u00a0 international programs for the free flow of data, or transferring data to countries deemed secure by\u00a0 the European Commission.\u00a0<\/span><\/p>\n

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                      1. User rights regarding personal data\u00a0<\/span><\/li>\n<\/ol>\n

                        If Users wish, they may request at any time to be further informed about the collection, retention,\u00a0 recipients, and the purpose of retention and processing of personal data by the Company, as well as\u00a0 to request its modification, correction or deletion. Such requests can be submitted by sending an\u00a0 email to <\/span>info@nvios.gr <\/span>from the contact email address they have provided. Additionally, Users also\u00a0 have the right to review which information the Company retains, and, in general to exercise any\u00a0 right stipulated in data protection legislation.\u00a0\u00a0<\/span><\/p>\n

                        The personal data that a User provides to us via our Site, either during registration or at a later\u00a0 stage, is collected, used and processed in accordance with applicable provisions on the data\u00a0 protection laws, specifically the provisions of Law 2472\/1997 and Law 3471\/2006, as in force, as\u00a0 well as the new European General Data Protection Regulation (EU) 2016\/679 and Directive 95\/46\/ EC on the protection of personal data.<\/span><\/p>\n

                        In accordance with the provisions of Articles 15 to 22 of the GDPR, Users reserve the follows rights\u00a0 upon request:\u00a0<\/span><\/p>\n

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                        • Right to access: <\/span><\/i>To be informed about the personal data we retain.\u00a0<\/span><\/li>\n
                        • Right to rectification: <\/span><\/i>To request the correction of their personal data.\u00a0<\/span><\/li>\n
                        • Right to completion: <\/span><\/i>To request the supplementation of their personal data, provided\u00a0 that such data is necessary for the purposes of data processing.\u00a0<\/span><\/li>\n
                        • Right to erasure: <\/span><\/i>To request the deletion of personal data. Certain data will only be\u00a0 deleted after a defined retention period, for example, because we are legally obligated to\u00a0 retain such data in some cases or because the data is required to fulfill our contractual\u00a0 obligations to our Users.\u00a0<\/span><\/li>\n
                        • Right to restriction of personal data: <\/span><\/i>In certain cases provided by law, we may restrict\u00a0 data processing upon User request. Further processing of restricted data occurs only to a\u00a0 very limited extent.\u00a0<\/span><\/li>\n
                        • Right to withdraw consent: <\/span><\/i>For Users to withdraw consent at any time.\u00a0<\/span><\/li>\n
                        • Right to object: <\/span><\/i>To object to the future processing of User data at any time, if such\u00a0 processing is based on one of the legal justifications outlined in Article 6 1(e) and 1(f) of\u00a0 Regulation (EU) 2016\/679. Should a User object, we will cease data processing unless\u00a0 there are compelling legitimate grounds for further processing. The processing of your\u00a0 data for advertising purposes does not constitute a legitimate ground.\u00a0<\/span><\/li>\n<\/ul>\n
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                          1. Data protection\u00a0<\/span><\/li>\n<\/ol>\n

                            The Company implements specific technical and organizational security procedures to protect\u00a0 personal data and information from loss, misuse, alteration or destruction. Our partners that\u00a0 support the Site’s operation and digital infrastructure, also comply with these provisions. The\u00a0 Company ensures that the collaborating entities adhere to the GDPR policy but assumes no liability\u00a0 for any unauthorized actions they may take regarding personal data.\u00a0<\/span><\/p>\n

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                            1. Links to other websites\u00a0<\/span><\/li>\n<\/ol>\n

                              The present Privacy Policy applies only to the Site specified above (i.e. <\/span>www.nvios.gr)<\/span>. While our\u00a0 Site may contain links to third party websites, the Company neither accesses nor uses tracking\u00a0 systems such as cookies, web beacons, or other user tracking technologies that may be active in\u00a0 such third party websites. Additionally, the Company does not control the content and material\u00a0 they publish, or their methods of personal data processing. For this reason, the Company expressly\u00a0 disclaims any liability for such matters. Users must review the privacy policy of such third party\u00a0 websites and gather information concerning terms and conditions and the procedures used in data\u00a0 processing.\u00a0<\/span><\/p>\n

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                              1. How data is stored and for how long\u00a0<\/span><\/li>\n<\/ol>\n

                                In accordance with Article 5(1)(c) of the GDPR, the computers and software used by the Company\u00a0 are designed to minimize the use of personal and identifying information. Such data is processed\u00a0 only to the extent necessary for fulfilling the contractual obligations to our Users outlined in the\u00a0 present Policy, and shall only be stored for as long as is deemed strictly necessary to accomplish\u00a0 these objectives. In any case, the determining criteria for this storage period are based on\u00a0 compliance with the timeframes permitted by law and the principles of data minimization, storage\u00a0 limitation, and rational record management.<\/span><\/p>\n

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                                1. Resolution of complaints and grievances\u00a0<\/span><\/li>\n<\/ol>\n

                                  In accordance with the General Data Protection Regulation (GDPR), the Company is committed to\u00a0 resolving complaints or grievances concerning the collection or use of personal data. If a User\u00a0 believes that their rights of data protection are being infringed in any way, they may file a\u00a0 complaint with the Hellenic Data Protection Authority (Kifisias Avenue 1-3, 11523 Athens Greece,\u00a0 <\/span>www.dpa.gr)<\/span>.\u00a0\u00a0<\/span><\/p>\n

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                                  1. Revisions to the statement\u00a0<\/span><\/li>\n<\/ol>\n

                                    The Company reserves the right to periodically modify or revise the present Statement at its sole\u00a0 discretion. In the event of modifications, the Company shall record the date of alteration or\u00a0 revision within this Statement, and the updated Statement shall apply from that date onward. We\u00a0 encourage Users to regularly review this Statement to observe for any changes in how their\u00a0 personal data is handled.\u00a0<\/span><\/p>\n

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                                    1. Lingering Doubts\u00a0<\/span><\/li>\n<\/ol>\n

                                      We sincerely hope that this Privacy Policy has provided our Users with a comprehensive and clear\u00a0 outline of how we process their personal data. However, if they still have any concerns or\u00a0 additional questions they would like to address to us, we would be delighted to assist.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"This website nvios.gr (henceforth Site) recognizes and respects the right to personal data\u00a0 protection for internet users, in accordance with European Regulation 2016\/679 (GDPR) and Law\u00a0 4624\/2019. This policy document outlines the collection and processing of user data during visits\u00a0 to or use of the services provided by our website. Visitors to our website and\/or...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-978","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/nvios.gr\/en\/wp-json\/wp\/v2\/pages\/978","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nvios.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nvios.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nvios.gr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nvios.gr\/en\/wp-json\/wp\/v2\/comments?post=978"}],"version-history":[{"count":5,"href":"https:\/\/nvios.gr\/en\/wp-json\/wp\/v2\/pages\/978\/revisions"}],"predecessor-version":[{"id":1163,"href":"https:\/\/nvios.gr\/en\/wp-json\/wp\/v2\/pages\/978\/revisions\/1163"}],"wp:attachment":[{"href":"https:\/\/nvios.gr\/en\/wp-json\/wp\/v2\/media?parent=978"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}